Terms of Service

Last updated: 26 October 2026

These terms govern your use of this website and any enquiry you make through it. They do not govern the delivery of our services: we provide services only under a separate written services agreement, including a data processing agreement, signed by both parties. If these terms conflict with that agreement, the agreement prevails.

Succes Online Adviesbureau, trading as Lead Jam

Admiralengracht 184-1, 1056 TH Amsterdam, The Netherlands

Dutch Chamber of Commerce (KvK) 81691890 · VAT NL003596883B33

walid@leadjam.nl

1. For businesses only

This website and our services are intended exclusively for businesses. By using this site, contacting us or booking a call, you confirm that you are acting for purposes relating to your trade, business or profession, and not as a consumer. Nothing on this site is an offer of consumer services, and consumer protection rules that apply only to consumers do not apply.

2. What this site is, and what it is not

This website describes our outreach services. It is marketing material, not an offer capable of acceptance. Booking a call does not create a contract or oblige either of us to proceed, and any proposal we send is non-binding until a services agreement has been signed by both parties.

3. Pricing descriptions

Terms on this site such as “pay-per-lead”, “performance-based” and “paid per positive reply” describe our pricing model in general terms. They are not a price list. The fees, any up-front costs (including the software costs needed to run your campaigns), the definition of a positive reply and how replies are assessed, and the payment and refund terms are set out only in your proposal and services agreement.

4. Payments, cancellation and refunds

These are the main payment terms for clients. The services agreement sets them out in full and prevails.

5. No guarantee of results

Any figures on this site, including numbers of interested companies or positive replies, conversion rates, timelines and case study outcomes, describe what happened in past campaigns for specific clients in specific markets. They are illustrations, not forecasts or promises. Results depend on your market, your offer, your capacity and your follow-up, and on factors outside our control, such as the filtering policies of email providers.

We do not guarantee any particular number of replies, meetings, sales or revenue, that a positive reply will lead to a meeting or a sale, or that any individual email will reach an inbox.

6. Case studies, testimonials and examples

Case studies and quotes on this site describe real clients and real results and are published with their permission. Some quotes were translated from Dutch and lightly edited for clarity without changing their meaning. They reflect individual experiences and do not predict your results.

The example emails shown on this site are illustrative. They do not reproduce real messages or depict real people.

7. Client names and logos

Client names and logos belong to their respective owners. We show them to identify companies we have run campaigns for. Their display does not mean that those companies endorse anything beyond what they are quoted as saying.

8. Who we work with

We decide at our sole discretion whether to accept an engagement. We do not work with the industries listed on this site as excluded, and we may decline any business whose products, services or claims we consider unlawful, misleading or high-risk.

9. If you become a client

Our services agreement sets out each party's responsibilities in detail. In summary:

10. Accuracy

We keep this site accurate and current as far as we reasonably can, but we do not warrant that everything on it is complete or error-free, and we may change it at any time without notice.

11. Intellectual property

The content, design, text and graphics on this site belong to us or to our licensors. You may not copy, republish or reuse our material for commercial purposes without our written permission.

12. Acceptable use

Do not use this site unlawfully, do not attempt to gain unauthorized access to it or to any connected system, do not scrape or harvest it by automated means, and do not use it to transmit anything harmful.

13. Third-party services

This site links to third-party services, including our scheduling provider. We do not control them and are not responsible for their content, availability or terms.

14. Privacy

Our Privacy Policy explains how we handle personal information, our role as processor or controller, how we source business contact details, and how you can opt out of our email outreach.

15. Electronic communications

By contacting us or booking a call, you agree that we may correspond with you electronically, and that electronic records and signatures satisfy any requirement that an agreement be in writing.

16. Disclaimer of warranties

This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted, secure or error-free.

17. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profit, revenue, data, business or goodwill, arising out of or relating to this website or your reliance on it. We are not liable for any decision you make, or refrain from making, based on information on this site. Our total aggregate liability arising out of or relating to this website is limited to one hundred euros (€100).

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, or for anything else that cannot lawfully be limited.

Any claim arising out of or relating to this website must be brought within one year after the event giving rise to it.

18. Indemnity

You agree to indemnify us against any claim, loss or expense, including reasonable legal fees, arising from your breach of these terms or your unlawful use of this website.

19. Governing law and jurisdiction

These terms are governed by the laws of the Netherlands, excluding the United Nations Convention on Contracts for the International Sale of Goods. Any dispute arising out of or in connection with them will be submitted to the exclusive jurisdiction of the competent court in Amsterdam, the Netherlands, unless mandatory law provides otherwise.

20. General

If any provision of these terms is found invalid or unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. We may transfer our rights and obligations under these terms; you may not do so without our written consent. If these terms are translated, the English version prevails.

21. Changes

We may update these terms. The date at the top shows when they last changed, and the version in force is the one published here at the time you use the site.

22. Contact

Questions about these terms: walid@leadjam.nl, or Succes Online Adviesbureau, Admiralengracht 184-1, 1056 TH Amsterdam, The Netherlands.